Cancellation Policy

  1. No cancellations will be taken over the call or WhatsApp message. Please reply to the email of the payment receipt that you received at the time of booking regarding the cancellation.
  2. Cancellation before the 15 days or more from the travel date (Only 75 % of the received amount is refundable)
  3. Cancellations policy differs for popular destinations and also during peak season, kindly confirm with your booking Manager once.
  4. If you’re canceling the trip and opting for a refund within 14 Days to 8 Days of the Departure Date then only 50% of the received amount is refundable
  5. If you’re canceling the trip and opting for a refund within 4 Days to 7 Days of the Departure Date only 25% of the received amount is refundable
  6. If you’re canceling the trip and opting for a refund within 0 Days to 3 Days of the Departure Date there is no refundable
  7. You are not applicable for a refund if you fail to show up on the day of departure under the given timeline that has been provided to you beforehand.
  8. If a trip has to be aborted midway due to a natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh, etc.). In that case, no refund would be provided.
  9. There would be no refund provided in case there occur some problems due to government orders, harsh weather conditions, protests, landslides, or any other unforeseen circumstances. On the occasion of any such happenings, we have a backup plan ready most of the time and we’ll be moving on that.
  10. There are times when we would have to cancel some activities mentioned in the itinerary but it’s only due to the reason that we would be bound by a circumstance that is not in our control.
  11. Viral Yatra will not bear any extra expense due to any natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh, etc.).
  12. Vouchers are non-transferable and valid only for the services mentioned herein.
    – Any services not specifically requested, confirmed, and noted on vouchers will not be rendered.
    – All extras are to be paid directly to the hotels/service providers.
    – Please stick to the itinerary, anything extra shall be chargeable (at the location itself.)
    – Any service unused is non-refundable.
  13. The company shall not be liable for damages/charges incurred by travelers if any of the following reasons apply:-
    – Natural disaster, war, civil unrest, and alteration or
    – Cancellation of tour itinerary due to such causes:-
    – Accidents during transportation or accommodations,
    – Damage by fire, Orders of either Indian governments or
    – Immigration regulations, isolation resulting from
    – Infectious diseases, and tour itinerary alteration or
    – Cancellation owing to such causes & Accidents occurring
    – During the traveler’s activities.